At Linen & Lime we want you to be completely satisfied with your online purchase and if for some reason this is not the case, wrong colour or size then please contact us via email at firstname.lastname@example.org
To arrange an exchange or credit of your purchase you must notify us within 5 days of receipt of goods and return goods to us within 10 days of notification. Items must be unwashed, unused and in original packaging with tags intact and invoice included. You can download the Return Form here.
Please note that we do not offer refunds, exchanges or credit notes on sale items.
Please read all item details carefully before purchasing as we do not offer refunds for change of mind.
Please ensure you read the care instructions on items prior to washing, as we will not accept items for an exchange or replacement if they have been damaged in the wash or washed incorrectly, due to the care instructions not being followed.
Except where the goods are faulty, you will be required to arrange and pay for postage charges on the return and exchange products. Please do not hesitate to contact us with any concerns at email@example.com
Linen & Lime reserves the right to make changes to these terms and conditions without notice.
Please email us at firstname.lastname@example.org should you require more details on a specific product.